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Card Delivery Delays

Due to high volume and equipment challenges at the embossing facility, many financial institutions across the country, as well as First Capital, are experiencing delays on production and shipments of debit and credit cards.

Those cards with December expiration dates have shipped. The card was shipped in a plain white envelope. If you have not received your new card, please let us know.

Please note: Those waiting for cards due to loss, fraud, or new account opening, they are still working to produce your cards. They will ship as soon as possible.

Thank you for your patience and understanding. We will continue to update this information as soon as we get it.